PRIVACY POLICY

Nome Forte ("Company," "we," "us," or "our") operates the Casterfy platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We respect your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

2.1 Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, password, and profile information
• Podcast Information: Podcast name, description, artwork, host/artist name, category, language, and social media usernames
• Content: Audio and video files, transcriptions, chapter timestamps, and episode metadata
• Payment Information: Billing address and payment method details (processed securely through Stripe)
• Communications: Messages you send to our support team or through our platform

2.2 Information Collected Automatically

When you use our Service, we automatically collect:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, features used, time spent on the Service, and interaction patterns
• Analytics Data: Podcast performance metrics, listener demographics, and engagement data
• Cookies: We use cookies and similar technologies to maintain sessions and preferences

2.3 Information from Third Parties

We may receive information from third-party platforms where your podcast is distributed, including:

• Listener statistics and analytics
• Platform-specific performance metrics
• Monetization and revenue data (when applicable)

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your subscription and payments
• Distribute your podcast content to configured platforms
• Generate RSS feeds and podcast pages
• Provide analytics and performance reports
• Generate transcriptions using AI technology
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

We may share your information in the following circumstances:

4.1 Third-Party Distribution Platforms

When you configure your podcast for distribution, we share necessary content and metadata with third-party platforms. This includes:

We share the following information with distribution platforms:

• Podcast audio/video files
• Episode metadata (title, description, publication date, etc.)
• Podcast artwork and branding
• RSS feed data
• Chapter and timestamp information
• Transcription data (when enabled)

4.2 Service Providers

We may share your information with third-party service providers who assist us in operating our Service, including:

• Payment processors (Stripe)
• Cloud hosting providers
• Analytics services
• AI transcription services
• Customer support tools

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

If Nome Forte is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

• Account Data: Retained while your account is active and for 30 days after termination
• Podcast Content: Retained while your subscription is active and available for download for 30 days after cancellation
• Analytics Data: Retained for up to 2 years for performance analysis
• Payment Records: Retained as required by applicable tax and financial regulations

Note that third-party platforms may retain your content and data according to their own retention policies, which are beyond our control.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS/SSL)
• Encryption of sensitive data at rest
• Regular security assessments and audits
• Access controls and authentication mechanisms
• Secure data centers with physical security measures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data
• Restriction: Request restriction of processing your personal data

To exercise these rights, please contact us at privacy@nomeforte.com. We will respond to your request within 30 days.

Please note that exercising these rights on the Casterfy platform does not automatically affect data held by third-party distribution platforms. You must contact those platforms directly to exercise your rights regarding data they hold.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

When we transfer your data internationally, we implement appropriate safeguards to ensure your data remains protected in accordance with this Privacy Policy and applicable law.

Our Service is not intended for children under the age of 13 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

This Privacy Policy applies only to the Casterfy platform operated by Nome Forte. Our Service integrates with and distributes content to various third-party platforms, each of which has its own privacy policy.

Below are links to the privacy policies of major distribution platforms (subject to change by the platforms):

• Spotify Privacy Policy
• Apple Privacy Policy
• YouTube Terms of Service
• Amazon Privacy Notice
• Google Privacy Policy

Note: These links are provided for convenience and may change. Please verify the current URLs directly with each platform.

We use cookies and similar tracking technologies to:

• Maintain your session and preferences
• Authenticate your account
• Analyze usage patterns and improve our Service
• Remember your settings and preferences

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Additionally, please be aware that third-party platforms may change their privacy policies at any time without notice to us or to you. It is your responsibility to stay informed about the privacy practices of platforms where your content is distributed.

If you have any questions about this Privacy Policy or our data practices, please contact us: